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Wednesday, December 4, 2013

Tech Support that Never Sleeps

Checking out the article Tech Support that Never Sleeps in the latest issue of CAMPUS TECHNOLOGY December 2013 . We have a strategic partnership with a vendor for help desk support. It is not 24/7, however. We need to expand support. We've talked about doing so via our consortium of independent schools. But that's as far as we've gotten: talk. It seems many are using a hybrid approach. How well has your help desk solution scaled with the growth of online and BYOD programs? Does your community prefer a "mom-and-pop" feel to help desk support?

Tuesday, November 26, 2013

Coursera and Edx

Sloan-C Conference 2013 was a beneficial experience. Interesting to have both the Coursera and Edx keynotes. Couldn't help but compare and contrast the two after it was over. They both have made some advances in computer-grading of assignments. Edx grades chemical formulas. Does Coursera? It is also interesting to see how they both approach credentialing and credit.

Anyone with other thoughts about these two keynotes or about how Coursera and Edx differ or compare? Please add in comments.

Sunday, November 17, 2013

Commonwealth of Learning - Perspectives on Open and Distance Learning: Women and Leadership in Open and Distance Learning and Development

Commonwealth of Learning - Perspectives on Open and Distance Learning: Women and Leadership in Open and Distance Learning and Development

Is Peerless Analytics Truly Peerless?

Five verbs seem to characterize my administrative role lately: plan, strategize, assess, engage, and report especially during these final stages of the distance ed strategic planning process. To avoid known strategic planning pitfalls, I have often sought out strategic partners. Peerless Analytics is one example that seemed best poised to help with  marketing, advising, and retention challenges. A dear friend introduced me to Peerless last year; I'd like to introduce Peerless to you in this post.  Recently, I had the opportunity to interview Brian Mahoney, the CEO and President of Peerless Analytics and Ken Rethmeier, VP of Sales & Marketing.
Brian Mahoney is CEO and President of Peerless Analytics
Brian Mahoney, CEO
Ken Rethmeier is VP of Sales and Marketing
Ken Rethmeier, VP Sales

Who is Peerless Analytics?  
Peerless Analytics is the only 2.0 provider of predictive products and services that helps schools increase admission, improve retention and even boosts fund raising.  Peerless is able to tell its school customers exactly what to say, how to say it and to whom.   We help our clients gain deep insight into their customer’s preferences by tapping their mental DNA through our award winning proprietary science – mind genomics.   “Mindset Data” is our business.

How did it start? Why the change to Peerless Analytics from Peerless Education? 
Peerless Analytics is the new name for Peerless Education.   We changed the name for two reasons; the first is that we decided to focus on data analytics (our strength) and second because we received interest from and had success with markets outside of education and our name no longer fit.

What is predictive analytics?  Predictive Analytics can mean many different things depending on the use and individual perspectives.  When we talk about predictive analytics we are describing the process of tapping the “Mental DNA” of a student and understanding, with scientific precision, their conscious and unconscious preferences as a way to predict an individual’s behavior.
Is Peerless without peers? What distinguishes you in the market? Big data, predictive analytics and actionable intelligence are all buzzwords in higher education and there are great companies that have products and services in this market.  The difference however is that all companies we have seen so far measure what we like to call “The What” about prospective students (age, education, GPA, level of income etc.) and we are able to measure “The Why” (motivations, unconscious preferences and emotional drivers) .   We even take this one step further and deliver the exact messaging that will influence an individual to act.  Given this we feel that we offer something distinctly different, and more predictive, than anything else available in the analytics market.   As we mentioned earlier we say “Mindset Data” is our business.

What does Peerless offer distance education administrators?  Peerless can offer distance education administrators, K12 and Consortia leaders the ability to understand the motivations of their students and influence them to enroll and stay in programs.   We have also been pleasantly surprised with other applications of our science that our customers have suggested to us.  For example, one customer recognized the opportunity to use our science for fund raising.  We listened to them and it worked!  We have the perspective that while we know our science we can learn a lot from our customers.  So far the results have been great. 

What are the problems or challenges that Peerless is best poised to help solve? 
We believe we are best positioned to help solve three problems in higher education; admission, retention and fund raising
·         The first revolves around admission.  We know we can help schools better understand their applicants motivations and achieve more enrollment AND a better fit between the student and the institution.  For elite schools this means we can help improve their yield.  For enrollment driven schools we can help increase enrolments. 
·         The second problem we can help solve is student retention.  The same principle of understanding motivations will lead to better course and program matching, more effective interventions and more productive conversations around the benefit of completing.
·         Finally, as I mentioned earlier, we can help schools with their fund raising efforts.  It all revolves around the same principle of understanding motivations but is directed at solving different institutional challenges.

How can people learn more about your services?  Anyone interested in learning more can visit our web site at www.peerlessanalytics.com  or call us anytime to ask questions or see how our science works.  Thank you for your time and questions.  We appreciate the opportunity to talk about our company and how we help our customers.

Sunday, October 27, 2013

Is an LMS Evaluation in Your Future?

It's gratifying to have two LMS evaluations and new LMS campus rollouts in my past. If an LMS search is in your future, I may be able to help. With such a highly fragmented learning management system (LMS) market, administrators may find it a daunting task to sort out all of the options available to meet student and faculty needs. A main purpose of this blog is to supply some links to evaluation resources, templates, and examples. Here's a link to the latest LMS evaluation we undertook at DeSales University: LMS evaluation report.
I invite you to listen to my Sept. 2013 webinar that explains the process and offers a few principles for assembling and leading a campus migration. I was asked by Blackboard Learn to share with its ANGEL community. I'd love to hear about your process and am happy to share resources. 
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BYOD and (K12) Education: The Harmful Materials Challenge by Steve King of Netswitch

"One of the central issues that school administrators are going to have to deal with when considering allowing students to bring their own devices into the classrooms is how to deal with CIPA (the Children’s Internet Protection Act) and certain Federal funding that goes along with compliance (E-Rate and certain types of LSTA funds)."